WHEN WILL MY ORDER ARRIVE?

Delivery time: Processing an order usually takes 1-2 days; once your order has been processed you will receive a shipping confirmation email. 

Standard shipping is Royal Mail 1st Class for orders within the United Kingdom, meaning your bag should arrive 2-3 days after making your order.

 

HOW CAN I TRACK MY DELIVERY?

After you have made your purchase, online you’ll receive an email with a tracking number. You can use this tracking number to track your order. Depending on the vendor, tracking information may not be available. You can always contact us at nabslondon1@gmail.com for the status of your order.

CAN I CHANGE OR CANCEL MY ORDER?

If you wish to change or cancel your order, you may do so up until the time that your order has been processed. Once your order is ready for shipment, we no longer have the ability to make changes or to cancel the order. However, you can return your order after you receive it.

 

REFUNDS/RETURNS - 100% SATISFACTION GUARANTEED

Items that arrived damaged can be returned within 7 days! Please email us at: ---- to authorise a return. Nabs London guarantee does not cover ordinary wear and tear or damage caused by improper use or accidents. If your item has a manufacturing defect in its materials or workmanship, you can return it at any time. Please do not send your purchase back to the manufacturer.

 

ONLY PART OF MY ORDER ARRIVED

Due to the high demand of our products, we ship them as soon as they are in stock. If you placed a multi-item order, you may receive multiple packages from multiple vendors.

 

IS MY PERSONAL INFORMATION SAFE WITH YOU?

 Yes. At Nabs London we take your privacy seriously. For more info please read our Privacy Policy. We use high-level SSL (Secure Sockets Laye) encryption technology which is the most advanced security measure currently available for online transactions. CandiCoco does not store your personal credit card information on our servers.